Responsible Gambling at Neo Spin

Neo Spin is committed to providing a safe and enjoyable gaming environment for all players. We believe that gambling should remain a form of entertainment, never a way to make money or escape personal problems. This page outlines the tools and resources available to help you stay in control.

Our Commitment to Player Safety

We take responsible gambling seriously and have implemented several measures to protect our players. Our platform is designed to promote healthy gaming habits while ensuring transparency at every step.

Self-Management Tools

Neo Spin offers a range of tools that allow you to manage your gaming activity:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss limits — control the maximum amount you can lose within a specific timeframe
• Wagering limits — restrict how much you bet per session
• Session time limits — set reminders or automatic logouts after a chosen period
• Cooling-off periods — take a short break from gambling activity
• Self-exclusion — temporarily or permanently block access to your account

These tools can be accessed through your account settings at any time.

Signs of Problem Gambling

It is important to recognise when gambling stops being fun. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Feeling anxious, stressed, or irritable when not gambling
• Neglecting work, relationships, or daily responsibilities
• Lying to others about your gambling habits
• Using gambling as a way to cope with emotional difficulties

If any of these apply to you, we encourage you to seek help immediately.

Self-Assessment Questions

Ask yourself the following questions honestly:

• Do I gamble with money I need for essential expenses?
• Have I tried to stop gambling but found it difficult?
• Do I feel the need to bet with increasing amounts?
• Has gambling caused conflict in my personal life?

If you answered yes to one or more of these questions, it may be time to reconsider your gambling behaviour.

Protection of Minors

Neo Spin strictly prohibits underage gambling. Players must meet the minimum legal age requirement to register and play. We verify the age and identity of all users and reserve the right to close any account found to belong to a minor.

We recommend that parents and guardians use filtering software to prevent minors from accessing gambling websites.

Helpful Organisations

If you or someone you know is struggling with problem gambling, the following organisations offer free and confidential support:

• GamCare
• Gamblers Anonymous
• Gambling Therapy

Contact Us

If you need assistance with any responsible gambling tools or have concerns about your gaming habits, please reach out to our support team. We are here to help you maintain a safe and balanced experience at Neo Spin.